All jobs
English▾
日本語English ✓Tiếng Việt
← Back to all jobs
Customer support/call center Job 대표 이미지
NIPPON仕事.com Image from the listing — may not show the actual workplace
Customer support/call centerFull-timeNo.1007838

Customer support/call center · Full-time

Chiba Matsudo-shi · 松戸駅 · Company name and street address are not public

3,500,000 yen~/year

Hours
9:00~18:00 etc.
Employment
Full-time
Japanese
Business
Visas you can apply with
Working holidayPermanent/long-term resident, spouse of JapaneseWork visa(if the job type matches)StudentTechnical intern, Specified skilled

The listing does not state visa conditions, so this is the general rule for the employment type (Full-time). Accepted visas differ by company — please confirm when applying.

Sign up via SALLAE

★ On NIPPON仕事, only new sign-ups qualify — not available if you have registered before

You must sign up with this button · signing up directly on NIPPON仕事 does not count · any job counts afterwards (by its employment type) · cannot be combined with NIPPON仕事 friend referrals · after your hire is confirmed

Cashback: after you join, apply via [email protected] · paid in KRW to a Korean bank account (rate on the payment day) · SALLAE confirms your hire

How to apply

1Press Apply to see a guide to the sign-up form — then NIPPON仕事.com free sign-up(first time only)
2Fill in the form and press 「上記内容で応募する」at the bottom — sign up is complete
3In the same window, “Open the original listing and apply” → original listing (no. 1007838): press 「WEB応募」 → 「上記求人に応募する」

They usually email you the same or next business day (weekends/holidays: next business day) · replies are in Japanese

How good is this pay?

Minimum wageChiba Hourly 1,195 yen

Minimum wage: Ministry of Health, Labour and Welfare 「地域別最低賃金の全国一覧」

Key points for foreign applicants

Languages usedChinese (Simplified) · Chinese (Traditional) · Cantonese
Must haveChinese — listed in the requirements
Work visaNot stated — ask the company when you apply
JapaneseBusiness — check the requirements
EmploymentFull-time

Pay

Annual3,500,000 yen~
BonusNone
Overtime/allowancesYes. Includes estimated overtime pay for 45 hours

Work

Job typeCustomer support/call center
DutiesBased on requests from the customer support team in China, you will give packing instructions to warehouse staff, check product details and manage execution. In response to inquiries such as "my package hasn't arrived" or "I got the wrong product," you will check on-site inventory in real time and respond or take action. In response to customer requests, you will take photos of products and check logos on site and report back. You will give instructions for flexibly handling individual orders and share information with staff at the China base using chat tools, etc.
Hours9:00~18:00 (8 hours of actual work) ※Flextime system available (core time 10:00~16:00)
Days off122 days off per year Saturday, Sunday, national holidays, New Year holidays, paid leave, birthday leave, refresh leave, maternity and childcare leave, family care leave, leave for weddings and funerals
BenefitsTraining system Childcare leave Health checkups
ProbationNone
RaisesYes (twice a year (January, July))
SelectionDocument screening → 1st interview (online or in person) → SPI test & final interview (Representative Director, in person)
InterviewYes (in person / online)
Message from recruiterOur company has reached its 10th anniversary and is in a further growth phase, and we are recruiting a CS representative for our logistics center. We welcome people who can work with a sense of speed as a bridge between the site and the CS team. Why not put your language skills to work in a global environment?

Requirements

RequiredNative level Chinese, business level Japanese, work experience (customer service and complaint handling experience welcome), basic PC operation (chat, email, etc.)
PreferredExperience in the logistics industry or warehouse work, experience in EC-related work (shop operation, order management, CS)
EducationNot required
ExperienceNot required Number of openings 1 person

Highlights

Commute paidLittle overtimeShiftsNo experience OKCasual dressForeigners welcomeTraining

Translated from the company’s listing — any praise is the company’s own words.

Location

AccessMatsudo-shi, Chiba Access 15 min by bus from Matsudo Station
Map
Open in Google Maps ↗

Chiba: more jobs

Mechanical/electrical/construction engineering · ContractMonthly 380,000 yen~Chiba Funabashi-shiFront desk · Dispatch1,700 yenChiba Chiba-shi Chuo-kuManufacturing · Full-timeMonthly 290,000 yen~Chiba Sakura-shiMechanical/electrical/construction engineering · Full-timeMonthly 350,000 yen~Chiba Urayasu-shi

Goodman Service NIPPON仕事.com Job No.1007838 Original read by SALLAE on 2026-10-09 and translated (numbers checked against the original) · the company name and address are not public · confirm final terms with Goodman Service when you apply · Original listing ↗

Customer support/call center · Full-time3,500,000 yen~/year