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Customer support/call center Job 대표 이미지
NIPPON仕事.com Image from the listing — may not show the actual workplace
Customer support/call centerFull-timeNo.1008059

Customer support/call center · Full-time

Tokyo Shinagawa-ku · 五反田駅 walk 6 min · company name and street address are not public

295,000 yen~/month

Hours
9:00~18:00
Employment
Full-time
Japanese
Business
Visas you can apply with
Working holidayPermanent/long-term resident, spouse of JapaneseWork visa(if the job type matches)StudentTechnical intern, Specified skilled

The listing does not state visa conditions, so this is the general rule for the employment type (Full-time). Accepted visas differ by company — please confirm when applying.

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★ On NIPPON仕事, only new sign-ups qualify — not available if you have registered before

You must sign up with this button · signing up directly on NIPPON仕事 does not count · any job counts afterwards (by its employment type) · cannot be combined with NIPPON仕事 friend referrals · after your hire is confirmed

Cashback: after you join, apply via [email protected] · paid in KRW to a Korean bank account (rate on the payment day) · SALLAE confirms your hire

How to apply

1Press Apply to see a guide to the sign-up form — then NIPPON仕事.com free sign-up(first time only)
2Fill in the form and press 「上記内容で応募する」at the bottom — sign up is complete
3In the same window, “Open the original listing and apply” → original listing (no. 1008059): press 「WEB応募」 → 「上記求人に応募する」

They usually email you the same or next business day (weekends/holidays: next business day) · replies are in Japanese

How good is this pay?

Minimum wageTokyo hourly 1,280 yen
All Japan Customer support/call center monthly-pay jobs 6 jobs, rank from top: 1
234,000 yenmiddle 260,000 yen286,250 yen
Tokyo monthly-pay jobs 273 jobs, rank from top: 77
200,000 yenmiddle 250,000 yen412,360 yen

this job 295,000 yen · dark band = middle half

SALLAE-collected NIPPON仕事.com listings · same pay unit · listed minimum · top and bottom 5% grouped at the bar ends · minimum wage: Ministry of Health, Labour and Welfare 「地域別最低賃金の全国一覧」

Key points for foreign applicants

Languages usedEnglish
Must haveEnglish — listed in the requirements
Work visaNot stated — ask the company when you apply
JapaneseBusiness — check the requirements
EmploymentFull-time

Pay

Monthly295,000 yen~
BonusYes
Overtime/allowancesYes (about 20 hours a month). About 10–20 hours a month. Because it is shift work, it basically hardly ever occurs.

Work

Job typeCustomer support/call center
DutiesYou will provide post-implementation usage support to corporate users in Japan who have adopted a foreign-affiliated payment SaaS product used worldwide. ・Usage support for corporate users after SaaS implementation ・Researching and investigating on your own until issues are fully resolved, and seeing communication with users through to the end Specifically ・Explaining how to use the dashboard where sales management, etc. can be viewed ・Answering questions about account information related to security requirements ・Researching and handling the situation when errors occur during payment
Hours9:00~18:00 (shift system) ※About 10~20 hours of overtime per month. Because it is shift work, overtime basically hardly occurs. ※During training (about 3 months), weekday work only
Days offShift work 5 days a week including weekends and national holidays (two days off per week (not guaranteed every week)) ※Includes weekends, national holidays, New Year holidays, Golden Week, etc. ※Congratulatory/condolence leave and paid leave (can be taken in units of 1 day, half a day or 1 hour) available
BenefitsTraining system
ProbationYes (6 months (no change in conditions))
RaisesYes
Selection[Document screening] → [1st selection (interview, language test)] → [Aptitude test] → [Final selection (interview, research quiz)] → [Job offer]
InterviewYes (in person / online)
Message from recruiterWhy not be part of a world-leading SaaS company and contribute to the success of client companies? In a global environment where more than half of the team are foreign nationals, this is a chance to build your career using your English skills. Many members who started without experience are active here, so please apply with confidence.

Requirements

Required・1+ year of customer-facing experience (sales, customer service, etc.) ※For new graduates, long-term internship experience is acceptable ・IT literacy (basic Excel, PPT and Word skills + the ability to research and master tools on your own) ・TOEIC 700 or higher ・Experience handling customer inquiries (any industry)
Preferred・Experience in data analysis and numerical management ・Experience in team management or as a trainer ・Experience dealing with corporate clients (experience with business email and business chat is even more welcome)
EducationNot required
Experience1 year or more

Highlights

Commute paidForeigners welcomeTrainingMany foreign staff

Translated from the company’s listing — any praise is the company’s own words.

Location

AccessShinagawa-ku, Tokyo Access Gotanda Station: 6 min walk
Map
Open in Google Maps ↗

Shinagawa-ku: more jobs

Customer support/call center · Part-time1,350 yenTokyo Shinagawa-kuIT Engineer · ContractAnnual 6,500,000 yen~Tokyo Shinagawa-kuIT Engineer · Full-timeAnnual 6,500,000 yen~Tokyo Shinagawa-kuIT Engineer · Full-timeAnnual 9,000,000 yen~Tokyo Shinagawa-ku

Goodman Service NIPPON仕事.com Job No.1008059 Original read by SALLAE on 2026-10-09 and translated (numbers checked against the original) · the company name and address are not public · confirm final terms with Goodman Service when you apply · Original listing ↗

Customer support/call center · Full-time295,000 yen~/month